Here at Itech-media we pride ourselves on excellent customer service.
We know that you don't want to wait days for your order to arrive. That's why we send every order within the UK Mainland by Royal Mail First Recorded Class Post. Which means that, all being well, you should receive your parcel the following working day after it has been despatched or within 5 days.
What's more, any order that we receive before 3pm on a working day will be despatched on the same day!
However, although we promise to despatch your order quickly, it should be remembered that delivery is not guaranteed within this timescale and parcels can occasionally take longer to reach their destinations. Parcels sent to Northern Ireland, the Isle of Man, Isles of Scilly, the Channel Islands, certain parts of Scotland, Europe and the rest of the world will usually take a little longer to arrive.There are certain items that we are unable to post overseas and if this is the case with any part of your order we will contact you by email.
How will my parcel be sent UK mainland?
Based upon the weight of your item(s) you will have two options for your postage either Standard Postage or Express Shipping postage.
Standard postage cost £3.95 dependent on the weight and size of your order and will be sent by Royal Mail First Class Recorded and should take 1 - 5 working days for delivery. Should the item not arrive within this time scale please contact your local sorting office to ensure that they are not holding the item for you. Please note that Royal Mail do not class an item missing until 15 working days has passed as they say it can still be delivered until this time.Replacements for undelivered orders won't be possible until after this time.
Standard Postage for multiple orders or large items will be sent using a courier and should take 3 to 5 working days and are delivered between 8am - 9pm (excludes Weekends & Bank Holidays).
Express Shipping postage £6.95 (on orders before 3pm) - items will be sent using an express courier (please note they do not deliver on a Saturday). Order before 4pm to receive your order tomorrow. Orders made after 4pm will be delivered the day after (excludes Sundays & Bank Holidays). Deliveries are made anytime between 8am - 1pm.
|Service||Locations||Delivery Schedule||Cost per Shipment|
|Royal Mail 1st Class Signed For!
||All of UK||1-3 days
Monday - Saturday
|Royal Mail Next Day Before 1 PM Guaranteed||All of UK||1 days
Monday - Friday
|Royal Mail Tracked & Signed For
||European Countries||3-5 days
Monday - Saturday
FREE Delivery is available if you're ordering eligible items for delivery within the UK or Republic of Ireland.
Qualify for FREE Delivery. All orders of £49.99 or more of eligible items across any product category also qualify for FREE Delivery. With FREE Delivery, your order will be delivered 3-5 business days after all of your items are available to be dispatched.
100% Satisfaction Guaranteed
We want you to be completely satisfied with every purchase you make. If you are in any way dissatisfied with a product you ordered, we'll exchange it, replace it or refund your money within 30 days of purchase.
Free Delivery on Order Over £49.99
If you want to have free shipping on any order over £49.99 all you have to do it apply our discount coupon into you shopping basket when making a purchase with us.
30 Days Return Policy
Can I return it if there's nothing wrong with it? Absolutely! We offer a 30 day returns guarantee on most items. (We're nice like that.) So if you need to bring it back, just bring it back. Then we'll either refund the cash onto the original payment method or offer you an exchange.