Privacy Policy

1. General information

This Privacy Policy governs the manner in which collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site"). This privacy policy applies to the Site and all products and services offered by

Personal identification information:
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information:
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

2. Right to access, correct and delete data and to object to data processing

Our customers have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, by addressing a written request, at any time. The Company makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties. However, the Company does not control each and every risk related to the use of the Internet, and therefore warns the Site users of the potential risks involved in the functioning and use of the Internet. The Site may include links to other web sites or other internet sources. As the Company cannot control these web sites and external sources, the Company cannot be held responsible for the provision or display of these web sites and external sources, and may not be held liable for the content, advertising, products, services or any other material available on or from these web sites or external sources.

The User is entitled to access, correct and delete his personal data, and to object to the processing of such data. He is also entitled to object at no cost to the use of his personal data for commercial prospecting messages. He may exercise these rights, at any time, by sending an e-mail to : info@itech-media.com

3. Management of personal data

You can view or edit your personal data online for many of our services. You can also make choices about our collection and use of your data. How you can access or control your personal data will depend on which services you use. You can choose whether you wish to receive promotional communications from our store by email, SMS, physical mail, and telephone. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message. You can also make choices about the receipt of promotional email, telephone calls, and postal mail by visiting and signing into Company Promotional Communications Manager, which allows you to update contact information, manage contact preferences, opt out of email subscriptions, and choose whether to share your contact information with our partners. These choices do not apply to mandatory service communications that are part of certain store services.

4. Information We Collect

Information is collected from you when you register with us, or when you contribute to or use some of the advanced features on the site. The information we collect is clearly set out on the web page on which we collect it. See for example our registration page. In addition, we may collect your IP address and use cookies unless you configure your web browser not to accept them.

We collect information from you when you register on our site or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address,  mailing address, phone number or credit card information. You may, however, visit our site anonymously. 

5. How We Use Your Collected Personal Information

We may collect and use Users personal information for the following purposes:

  • - To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • - To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • - To improve our Site
    We may use feedback you provide to improve our products and services.
  • - To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • - To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

6. How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

7. Sharing of Your Personal Information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

8. Security

Keeping information about you secure is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

 

9. Cookies

A cookie is a small text file written to your hard drive that contains information about your account on this Website. Cookies do not contain any personal information about users. During the course of your visit to this Website, the pages you see, along with a cookie, are downloaded to your device. Cookies enable us to collect useful information such as the device a user is using and whether they have visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit.

How does Our web pages use cookies?

Information gathered from cookies helps us to analyse the behaviour of our visitors and their online behaviour and patterns. This means we can provide you with a better community and user experience by tailoring our site to your needs. We are constantly looking for ways in improve our online community and information from cookies is critical for this.

Cookies do not give us any personal information about you or your business. They simply allow us to see which areas of the site are working well i.e. visited most and which content is most of interest.

Cookies also allow you to have a more seamless experience of using the site i.e. you remain logged in for entire sessions or multiple user sessions, removing the need to remember usernames and passwords on a regular basis. Our session cookies are therefore essential to the functionality and usability of our site.

Third Party Cookies on web pages

During any visit to this Website you may notice some cookies that are not related to our web pages or Itech-Media (www.itech-media.com). These may include 3rd party advertising cookies.

You may be served a 3rd party cookie directly from one of our advertisers. However, 3rd party cookies only gather anonymous information. The 3rd party cookies that our advertisers serve simply allows ads to be shown that may be relevant to you based on previous pages and content you have viewed.

3rd party cookies will come from Yahoo, Bing, Google.

Any widgets we use like Twitter, FB may also set their own cookies and set their own Google analytics cookies.

You should check the third party websites for more information about these.

How to reject cookies?

If you wish to restrict or block the cookies which are set by Itech-Media (www.itech-media.com) website, you can do this through your browser settings. The Help function within your browser should tell you how. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Please be aware that restricting cookies will have an impact on the functionality of this website and the quality of your user experience.

 

10. Contact information

If you have any queries regarding our Policy please write to us at:

ITECH-MEDIA LTD

Trading Address:
3, BIBURY CLOSE, Wellingborough
Northants
NN8 2JQ

Email: info@itech-media.com

ITECH-MEDIA LTD. Company number 07241415. The company is registered in England and Wales.

Registered office address
9 Plantagenet Road, Barnet, England, EN5 5JG

Services

  • 01

    100% Satisfaction Guaranteed
    We want you to be completely satisfied with every purchase you make. If you are in any way dissatisfied with a product you ordered, we'll exchange it, replace it or refund your money within 30 days of purchase.

  • 02

    Free Delivery on Order Over £49.99
    If you want to have free shipping on any order over £49.99 all you have to do it apply our discount coupon into you shopping basket when making a purchase with us.

  • 03

    30 Days Return Policy
    Can I return it if there's nothing wrong with it? Absolutely! We offer a 30 day returns guarantee on most items. (We're nice like that.) So if you need to bring it back, just bring it back. Then we'll either refund the cash onto the original payment method or offer you an exchange.